Events

PQC Organizational Excellence Training

The Philippine Quality Challenge (PQC) is an assessment, consultancy services, a...

Read More

PQA and PQC Learning Session in Cebu City

Want to Improve Your Customer Engagement? Ask These 5 Questions In business, ...

Read More

PQA Assessors Preparatory Course September 25 - 29, 2017

The Assessors Preparatory Course  is a 5-day live-in training course which ...

Read More
Article Details

PQA | PQC Learning Session Ilocos Norte

Inviting different organizations, businesses. LGUs and/or institution from private and public sectors in Ilocos Norte to attend the Philippine Quality Award (PQA) and Philippine Quality Challenge (PQC) Learning Session on: “Attaining Performance Excellence through Building Customer Engagement” on May 18, 2017 | 8am – 12nn at The Rivermount Hotel and Resort in Sarrat Ilocos Norte.

The learning session is an excellent opportunity to learn the Philippine Quality Award (PQA) Program. As a brief background, the PQA is the highest recognition that a Philippine organization can achieve in terms of overall organizational performance excellence. It is based on the principles of Total Quality Management (TQM) and patterned after the prestigious Malcolm Baldrige National Quality Award (MBNQA) of the United States.

Another program to be introduced is the Philippine Quality Challenge (PQC) program, it is patterned and a simplified version of the PQA Criteria. The PQC is a self-assessment, consultancy service and recognition program aimed at encouraging various organizations in the country, especially small, medium enterprises (SMEs), Local Government Units (LGUs) and other organizations embarking on their journey to pursue organizational improvement and performance excellence.

In this event, we shall feature Danilyn’s Enterprises, Inc. - 2012 PQC Awardee who will discuss the following topics:

  1. Danilyn’s Customer Complaints Management Systems
  2. Service Improvement Systems
  3. Customer Feedback Approaches

Join us for a half-day of learning, networking and gain insights on how your company can be competitive and be comparable with world-class organizations.  This activity is free-of-charge. For confirmation of your attendance please call Ms. Kathleen Mateo at (072) 607-0485 | 09166785248 or Email KathleenKung@dti.gov.ph.

PQA | PQC Learning Session Ilocos Norte

Inviting different organizations, businesses. LGUs and/or institution from private and public sectors in Ilocos Norte to attend the Philippine Quality Award (PQA) and Philippine Quality Challenge (PQC) Learning Session on: “Attaining Performance Excellence through Building Customer Engagement” on May 18, 2017 | 8am – 12nn at The Rivermount Hotel and Resort in Sarrat Ilocos Norte.

The learning session is an excellent opportunity to learn the Philippine Quality Award (PQA) Program. As a brief background, the PQA is the highest recognition that a Philippine organization can achieve in terms of overall organizational performance excellence. It is based on the principles of Total Quality Management (TQM) and patterned after the prestigious Malcolm Baldrige National Quality Award (MBNQA) of the United States.

Another program to be introduced is the Philippine Quality Challenge (PQC) program, it is patterned and a simplified version of the PQA Criteria. The PQC is a self-assessment, consultancy service and recognition program aimed at encouraging various organizations in the country, especially small, medium enterprises (SMEs), Local Government Units (LGUs) and other organizations embarking on their journey to pursue organizational improvement and performance excellence.

In this event, we shall feature Danilyn’s Enterprises, Inc. - 2012 PQC Awardee who will discuss the following topics:

  1. Danilyn’s Customer Complaints Management Systems
  2. Service Improvement Systems
  3. Customer Feedback Approaches

Join us for a half-day of learning, networking and gain insights on how your company can be competitive and be comparable with world-class organizations.  This activity is free-of-charge. For confirmation of your attendance please call Ms. Kathleen Mateo at (072) 607-0485 | 09166785248 or Email KathleenKung@dti.gov.ph.

Articles

Articles

PQA and PQC Learning Session in Cebu City

Want to Improve Your Customer Engagement? Ask These 5 Questions In business, the customers are our lifeline. They make our businesses and organizations alive. How can we improve... (Read More)

Business Excellence Training

The DTI-CB conducted a 2-day Business Excellence Training held on August 15-16, 2017 at The Legend Villas, Mandaluyong City. The training aims to equip participants on the Philippi... (Read More)

PQC Organizational Excellence Training

The Philippine Quality Challenge (PQC) is an assessment, consultancy services, and recognition program under the wing of the Philippine Quality Award (PQA) program. It uses a frame... (Read More)

PQA Assessors Preparatory Course September 25 - 29, 2017

The Assessors Preparatory Course  is a 5-day live-in training course which aims to develop the technical competencies of participants to evaluate PQA applications and to condu... (Read More)

How to transform organizational culture

Philippine Daily Inquirer 31 May 2015 Enrique V. Abadesco - Enrique "Ric" is considered a pioneer in the organization development (OD) field in the Philippines, having he... (Read More)

Articles

PQA and PQC Learning Session in Cebu City

Want to Improve Your Customer Engagement? Ask These 5 Questions In business, the customers are our lifeline. They make our businesses and organizations alive. How can we improve... (Read More)

Business Excellence Training

The DTI-CB conducted a 2-day Business Excellence Training held on August 15-16, 2017 at The Legend Villas, Mandaluyong City. The training aims to equip participants on the Philippi... (Read More)

PQC Organizational Excellence Training

The Philippine Quality Challenge (PQC) is an assessment, consultancy services, and recognition program under the wing of the Philippine Quality Award (PQA) program. It uses a frame... (Read More)

PQA Assessors Preparatory Course September 25 - 29, 2017

The Assessors Preparatory Course  is a 5-day live-in training course which aims to develop the technical competencies of participants to evaluate PQA applications and to condu... (Read More)

How to transform organizational culture

Philippine Daily Inquirer 31 May 2015 Enrique V. Abadesco - Enrique "Ric" is considered a pioneer in the organization development (OD) field in the Philippines, having he... (Read More)